The impact of corporate social responsibility activities on stakeholders' value co?creation behaviour

نویسندگان

چکیده

This paper analyses the relationships between corporate social responsible employees, suppliers and customer value co-creation behaviour in banking industry. More detail it aims to investigate mediating effect of relationship marketing orientation responsibility (CSR) activities behaviour. Data collected from 383 customers are analysed through smart partial least square (PLS). The results highlight that employees have a positive impact on Moreover, has role CSR

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ژورنال

عنوان ژورنال: Corporate Social Responsibility and Environmental Management

سال: 2021

ISSN: ['1535-3958', '1535-3966']

DOI: https://doi.org/10.1002/csr.2168